Latest news in Brokerage Report Card

Divergent views on managers

Advisors with bank-owned brokerages were split in their opinions of the roles their branch managers fulfil. Some oppose the producing branch manager model others said…

Struggles with online access

Advisors with five of the 12 firms in the Report Card rated their brokerages lower by half a point or more in the "online account…

Banks’ presence is felt

There are several reasons why advisors with bank-owned investment dealers are unhappy this year, but the shift from being "bank-owned" to "bank-run" is the most…

Brokerage Report Card 2017 main chart

How advisors rated their firms

  • By: IE Staff
  • April 28, 2017 November 9, 2019
  • 00:07
Brokerage Report Card 2017 main chart

Advisors saw solid growth in AUM

Other key metrics also shifted: higher-value accounts now make up a growing proportion of the average book fee- and asset-based sources of revenue continue to…

Big shifts for three bank-owned firms

Ratings for TD Wealth Private Investment Advice, BMO Nesbitt Burns and ScotiaMcLeod swung dramatically this year for a variety of reasons. Corporate culture, strategy and…

Gulf in corporate culture widens

The difference between how advisors with bank-owned dealers and their counterparts with independent firms feel about their corporate culture is more pronounced

Advisors favour “best interest” standard

A remarkable 71% of investment advisors support the CSA's proposal to introduce a best interest standard due to the need to elevate industry standards across…

Finding another home for clients?

There is growing sentiment that financial advice is increasingly available only to high net-worth investors

Still much room for improvement

The enhanced performance and fee disclosure included in client account statements have yet to make the impact many advisors expected - although some advisors point…

Some direction is needed

The brokerage business is going through profound change, and advisors are counting on their firms to help them navigate through the new twists and turns

Changes to pay miff advisors

Firms have adjusted their pay structures to reward advisors with larger or faster-growing books at the expense of advisors with modest-sized books, many of whom…

Robo-advisors not a cause for concern

The emergence of online financial services isn't a threat to most advisors' businesses because their clients prefer a personal touch

Firms ready to deal with seniors’ issues

More than 75% of advisors surveyed said their firms are prepared for the unique issues affecting this demographic

Advisors are holding their own

Assets under management have remained steady over the past year, ending a string of successive gains that advisors have enjoyed this decade, while productivity has…

Brokerage Report Card 2016 main chart

How advisors rated their firms

  • By: IE Staff
  • April 21, 2016 November 9, 2019
  • 23:00

Social media is becoming a factor

As social media gains prominence as a marketing tool for advisors, access is more critical than ever. The firms that provide access to the online…

Financial planning gains prominence

Advisors consider financial planning to be more important than ever, and more advisors are creating financial plans with their clients. However, challenges remain in getting…

A greater priority for advisors

With strategic focus becoming more important for advisors, many are questioning their firm's efforts to attract and serve high net-worth clients while other advisors praise…

The keys to success in the back office

Quick response times, consistency, reliability and a client- and advisor-focused approach by back office staff are critical

Advisors relying on support

Firms' greater focus on operating within a fee-based compensation model makes the transition easier for advisors

Brokerage Report Card 2015 main chart

How advisors rated their firms

  • By: IE Staff
  • April 24, 2015 November 9, 2019
  • 09:00

Receptiveness to feedback is key

Not only do advisors want access to management, they also want their leaders to make changes based on advisors' suggestions

Advisors split on branch managers

Most advisors favour having non-producing branch managers, but there are some who say the old approach still has value

Stepping up in wealth management

Whether or not advisors are satisfied with their firms' offerings, several brokerages are bringing in more specialists and making major steps to improve the support…