As OSC review gathers dust, regulators continue to question the ethics of proprietary-only product shelves
How branch-based financial advisors rated their firms’ performance
Responsiveness to feedback is important to advisors, but communication gaps remain
Branch-based advisors with the Big Six enjoyed book and client-roster growth
While some advisors have criticized banks for eliminating active selling of third-party products, many are happy with in-house selection
The lowest-rated bank was critiqued on compensation and technology, but it wasn't the only one
Four banks received below-average ratings for their technology tools
We detail the methodology for the Report Card on Banks
Editorial: By narrowing product lineups to proprietary funds alone, the banks are vulnerable to critics who allege their overwhelming market power stifles competition
Advisors need more support to retain mass-affluent clients with growing wealth