Average ratings from advisors in each industry channel
Some brokerages and dealer firms have taken steps to address areas such as back-office support and technology
Investment Executive's full Report Card series shows that book values and productivity have increased since 2019
Meanwhile, equities and ETFs have gained portfolio share for brokerage advisors
Some advisors say wealthy investors are not getting service that meets high expectations
Advisors across all Report Cards gave a collective Net Promoter Score of 62.2
Firms across the industry enjoyed a solid year of growth (story includes main chart)
The average advisor was younger, with slightly fewer years in the industry and at their firm
The performance rating of the category increased, but a satisfaction gap remains
Candid comments from across the industry