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In part six of a multi-part series, “Keeping your practice compliant,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss why you need a power of attorney document from every client, and give tips on when and how to broach this issue in a positive way.

  • July 18, 2016 November 9, 2019
  • 05:30

In part five of a six-part series, “Keeping your practice compliant,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss advisors’ liability in dealing with client complaints, and explain the processes you should know to ensure your response helps your client and protects you from possible lawsuits.

  • July 11, 2016 November 9, 2019
  • 05:30

In part four of a six-part series, “Keeping your practice compliant,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss why advisors can be sued in retirement, and explain steps you need to take to ensure you are not at risk.

  • July 1, 2016 November 9, 2019
  • 13:00

In part three of a six-part series, “Keeping your practice compliant,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, explain why face-to-face meetings are essential to advisors’ know-your-client obligations.

  • June 27, 2016 November 9, 2019
  • 05:30

In part two of a six-part series, “Keeping your practice compliant,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss what to do when clients’ adult children have power of attorney.

  • June 20, 2016 November 9, 2019
  • 05:15

In part one of a six-part series, “Keeping your practice compliant,” Ellen Bessner, partner, Babin Bessner Spry LLP, and Dan Richards, CEO, Client Insights, discuss three key issues advisors need to consider when selling their book.

  • June 13, 2016 November 9, 2019
  • 04:00

It would be better if regulators and, in particular, OBSI could treat both the industry and clients fairly and with respect

  • December 3, 2012 October 29, 2019
  • 00:00

Ellen Bessner, a litigation partner at Cassels Brock & Blackwell LLP, describes her experience with regulators when defending her clients. She says regulators ought to be more transparent with enforcement notices and share information with the advisors, dealers and issuers under investigation. She spoke with Gavin Adamson at the TMX Broadcast Centre in Toronto.

  • April 30, 2012 October 30, 2019
  • 10:20

In part 4 of this series, Ellen Bessner, a litigation partner at Cassels, Brock and Blackwell LLP, argues that advisors shouldn't hide from their compliance departments. She spoke at TMX Broadcast Centre in Toronto.

  • April 22, 2012 October 30, 2019
  • 20:15

In part three of this series, Ellen Bessner, a litigation partner with Cassels, Brock and Blackwell LLP, discusses how advisors can be transparent about the products they sell. She argues that if manufacturers can’t describe products in a way that advisors can understand, then clients should not own them. She spoke at the TMX Broadcast Centre in Toronto.

  • April 17, 2012 October 30, 2019
  • 07:00