Digitization can provide product advice, but clients still want to talk to humans
The lifeco is expanding its Vitality program to universal life and par policies
Digital tools, an intuitive client database and a support team can help streamline the onboarding process for advisors
GDP and job markets bounced back from the pandemic, but R&D and business investment still lag
Four banks received below-average ratings for their technology tools
Tech adoption isn’t optional given client expectations and trends
Leverage digital momentum to capitalize on trends
The dealers that came out on top adapted more quickly than their peers
Technology investment alone is not a panacea
Firms are investing in support systems for a hybrid future