Ontario's capital markets task force recommends binding authority, higher compensation limits
Proposal is one of several set out in SRO's priorities for the current year
Dissatisfied investors may confront advisors due to poor performance
When volatility rises and asset prices fall, client complaints climb
The agency reported an increase in consumer complaints as markets were roiled by Covid-19
FCA pushes firms to maintain complaint resolution standards
Suitability remains investors’ top complaint, OBSI says
SRO sets out "technology-neutral" stance to record retention
New report says expungements are being granted "as a matter of course"
Complaints were 19% above average levels for the past eight quarters