Several firms revamped their business development programs, but advisors still have gripes
Respondents to the 2021 Brokerage Report Card had plenty to say about their firms’ performance over the past year
Despite a tumultuous 2020, most firms received positive ratings from their advisors in this year’s Report Card
How investment advisors rated their firms
While AUM was up, overall productivity has declined from 2020
More advisors are reporting discretionary assets under management, and firms are investing in discretionary platforms
How advisors and firms have adapted to working from home
Paying attention to advisor feedback remains crucial for firms
Fewer advisors report having a succession plan in place this year, but advisors who have a plan are happy with their firms’ support
Firms’ ratings varied widely as some struggled to adopt e-signatures