For many financial advisors surveyed for this year’s Dealers’ Report Card, their firm’s corporate culture is difficult to define and embrace because of geographical distance.…
Although dealer reps have added to their AUM and client totals, a closer look reveals that top performers are focusing on serving their high net-worth…
How advisors rated their firms
Many advisors hope the introduction of CRM2 will lead to clearer and better client account statements
Although some firms are doing a better job on technology, the "satisfaction gap" in this category suggests much work is needed
With little consensus among advisors about what they need from their firms in ongoing training, the firms that are praised most offer the right blend…
Regulatory initiatives such as CRM2 are forcing firms to create or improve their IT platforms - as well as increase the support and education for…
Support for mobile technology is becoming more important for financial advisors, and firms are doing a better job of delivering the help advisors need to…
How advisors rated their firms
Although advisors are making significant efforts to get ahead in today's challenging environment, their AUM is dropping in value while their firms struggle to deliver…
Advisors lauded firms that make an effort to let advisors know what's important in a variety of ways
Although most advisors gave their dealer firms' rewards programs a shrug of the shoulder, some consider them appealing
Advisors' complaints about their back offices remained the same as in previous years. Most notably, advisors cited overworked staff, delayed response times and multiple processing…
Financial planning is becoming more important. Advisors said it helps them show the value they provide to their clients
Despite surging equities markets and increasing assets being directed into mutual funds, advisors surveyed for this year's Report Card report a drop in the average…
Advisors went out of their way to praise executives who take the time to develop and maintain personal relationships with them. Such efforts build trust…
About half of the advisors who ply their trade with Canada's mutual fund and full-service dealers have a litany of concerns about the challenges that…
With all but one firm seeing a drop in their rating for delivery on promises, it's clear that firms have to make a greater effort…
Advisors are taking home less in pay this year, but many still lauded their firms for maintaining fair payout structures
Despite the different business models among dealer firms, all are providing the main elements that advisors, who report bigger books of business and pay, need…
Putting together the dealers’ Report Card is an ongoing process that requires tweaking to get a more accurate representation of the dealer channel. This year…
Advisors rate their firms strongly for their approach to diversity and inclusion - and they also believe it's more important
For most advisors, consumer advertising, marketing support and support for using social media are among the least important categories. But when firms deliver on these…
Advisors have long complained about their client account statements. But a push to provide clients with comprehensive electronic statements, combined with regulatory changes requiring more…
Books of business have risen significantly over the past year, and so has advisors' take-home pay. In turn, several advisors praised their firm for compensation…