Shifting fortunes for four firms
Acquisition wrecks havoc on ratings
- By: Rudy Mezzetta
- May 19, 2016 November 16, 2019
- 23:00
Latest news in Dealers’ Report Card
Firms make efforts to foster culture
For many financial advisors surveyed for this year’s Dealers’ Report Card, their firm’s corporate culture is difficult to define and embrace because of geographical distance.…
- By: Megan Marrelli
- May 19, 2016 November 16, 2019
- 23:00
Advisors experience solid growth
Although dealer reps have added to their AUM and client totals, a closer look reveals that top performers are focusing on serving their high net-worth…
- By: James Langton
- May 19, 2016 November 16, 2019
- 23:00
Dealers’ Report Card 2016 main chart
How advisors rated their firms
- By: IE Staff
- May 19, 2016 June 15, 2021
- 23:00
Account statements fail to inspire
Many advisors hope the introduction of CRM2 will lead to clearer and better client account statements
- By: Tessie Sanci
- May 19, 2016 November 16, 2019
- 23:00
Room for improvement in tech remains
Although some firms are doing a better job on technology, the "satisfaction gap" in this category suggests much work is needed
- By: Megan Harman
- May 19, 2016 November 16, 2019
- 23:00
Right mix of training is needed
With little consensus among advisors about what they need from their firms in ongoing training, the firms that are praised most offer the right blend…
- By: Beatrice Paez
- May 19, 2016 November 16, 2019
- 23:00
Transition to fees requires support
Regulatory initiatives such as CRM2 are forcing firms to create or improve their IT platforms - as well as increase the support and education for…
- By: Ahmad Hathout
- May 19, 2016 November 16, 2019
- 23:00
Making headway on mobility
Support for mobile technology is becoming more important for financial advisors, and firms are doing a better job of delivering the help advisors need to…
- By: Fiona Collie
- May 19, 2016 November 16, 2019
- 23:00
Dealers’ Report Card 2015 main chart
How advisors rated their firms
- By: IE Staff
- May 21, 2015 June 15, 2021
- 23:00
Reps fail to move forward
Although advisors are making significant efforts to get ahead in today's challenging environment, their AUM is dropping in value while their firms struggle to deliver…
- By: Fiona Collie
- May 21, 2015 November 16, 2019
- 23:00
Firms’ proactivity is praised
Advisors lauded firms that make an effort to let advisors know what's important in a variety of ways
- By: Joy Blenman
- May 21, 2015 November 16, 2019
- 23:00
Rewards fail to motivate advisors
Although most advisors gave their dealer firms' rewards programs a shrug of the shoulder, some consider them appealing
- By: Kevin Philipupillai
- May 21, 2015 November 16, 2019
- 23:00
Back office still fails to meet needs
Advisors' complaints about their back offices remained the same as in previous years. Most notably, advisors cited overworked staff, delayed response times and multiple processing…
- By: Leah Golob
- May 21, 2015 November 16, 2019
- 23:00
Advisors look to financial planning
Financial planning is becoming more important. Advisors said it helps them show the value they provide to their clients
- By: Kelsey Rolfe
- May 21, 2015 November 16, 2019
- 23:00
Advisors suffer a setback
Despite surging equities markets and increasing assets being directed into mutual funds, advisors surveyed for this year's Report Card report a drop in the average…
- By: James Langton
- May 21, 2015 November 16, 2019
- 23:00
Strong leadership is vital
Advisors went out of their way to praise executives who take the time to develop and maintain personal relationships with them. Such efforts build trust…
- By: Anne-Marie Vettorel
- May 21, 2015 November 16, 2019
- 23:00
Bracing for the impact of CRM2
About half of the advisors who ply their trade with Canada's mutual fund and full-service dealers have a litany of concerns about the challenges that…
- By: Fiona Collie
- May 21, 2015 November 16, 2019
- 23:00
A struggle to keep promises
With all but one firm seeing a drop in their rating for delivery on promises, it's clear that firms have to make a greater effort…
- By: Tessie Sanci
- May 21, 2015 November 16, 2019
- 23:00
Downward trend in advisor pay
Advisors are taking home less in pay this year, but many still lauded their firms for maintaining fair payout structures
- By: Leah Golob
- May 21, 2015 November 16, 2019
- 23:00
Pieces are coming together
Despite the different business models among dealer firms, all are providing the main elements that advisors, who report bigger books of business and pay, need…
- By: Clare O’Hara
- May 22, 2014 November 16, 2019
- 23:00
How we did it
Putting together the dealers’ Report Card is an ongoing process that requires tweaking to get a more accurate representation of the dealer channel. This year…
- By: Clare O’Hara
- May 22, 2014 November 16, 2019
- 23:00
Dealer firms deliver on diversity
Advisors rate their firms strongly for their approach to diversity and inclusion - and they also believe it's more important
- By: Jacob Boon
- May 22, 2014 November 16, 2019
- 23:00
Firms fall short in marketing services
For most advisors, consumer advertising, marketing support and support for using social media are among the least important categories. But when firms deliver on these…
- By: Leah Golob
- May 22, 2014 November 16, 2019
- 23:00
Have firms finally turned the corner?
Advisors have long complained about their client account statements. But a push to provide clients with comprehensive electronic statements, combined with regulatory changes requiring more…
- By: Jacob Boon
- May 22, 2014 November 16, 2019
- 23:00