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CRM2: How to define your fee-worthy value

CRM2: How to define your fee-worthy value

In part three of a six-part series, “The impact of CRM2 on investors,” Dan Richards, CEO, Client Insights, and Susan Silma, co-founder, CRM2 Navigator, discuss…

CRM2 fee reporting: What you need to say to clients before 2017

CRM2 fee reporting: What you need to say to clients before 2017

In part two of a six-part series, “The impact of CRM2 on investors,” Dan Richards, CEO, Client Insights, and Susan Silma, co-founder, CRM2 Navigator, discuss…

CRM2: What investors really think about performance reports

CRM2: What investors really think about performance reports

In part one of a six-part series, “The impact of CRM2 on investors,” Dan Richards, CEO, Client Insights, and Susan Silma, co-founder, CRM2 Navigator, discuss…

CRM2: Top three things for advisors to do before 2017

CRM2: Top three things for advisors to do before 2017

Susan Silma, co-founder, CRM2 Navigator, recommends three things that advisors do before the new CRM2 statements go out to clients in 2017. She spoke at…

  • By: Susan Silma
  • September 29, 2016 November 9, 2019
  • 08:25
CRM2 creates growth and trust opportunities

CRM2 creates growth and trust opportunities

Keith McLean, president and chief investment officer, Sphere ETFs, explains how fee transparency builds trust with clients and helps an advisor’s business. He spoke at…

The time is now for advisors to show their value to clients

Advisors who cannot show the holistic services they provide may find themselves in a negotiation battle with clients once enhanced reports are delivered in early…

Be prepared to explain CRM2-related fee and performance reports to clients

Advisors should get a head start on understanding fee- and performance-related calculations and figure out ways to communicate them to clients, panel urges

Tech support: Keeping up

Despite a major push to meet deadlines, there is more to do

CRM2 and Fund Facts: The fit

How to help clients avoid confusion

Mind the gap

CRM2-style disclosure could be coming for a range of insurance products

Is Canada playing catch-up?

Other countries have been more aggressive about investor protection

Not done yet: Get ready for more rules

As the investor protection juggernaut roles on, now is the time to have your say

From the editor

The third annual CRM2 guide reviews a range of complex issues that have emerged for advisors and their firms

What’s in a name?

Advisor credentials and titles are set to change, but an agreement on how appears to be a long way off

Crunch points: answers to your FAQs

There are some hidden shoals in the CRm2 regime. regulators offer advice on how to navigate them

  • By: Jade Hemeon
  • September 27, 2016 November 9, 2019
  • 00:00

Q&A: Clear and open

Erez Blumberger of AUM Law Professional Corp. talks about educating clients on CRM2 reports

  • By: IE Staff
  • September 27, 2016 November 9, 2019
  • 00:00

Maintaining trust

Client conversations are going to change. Get in front of the process by being prepared

Enforcement risks

New rules usually bring penalties. Protect yourself

Filling gaps in the market

RBC started small with just a couple of ETFs. Now, it is moving ahead at full throttle.

From the editor

The world of exchanged-traded funds (ETFs) in Canada just keeps getting larger and more complex. Assets under management in the industry have expanded quickly, reaching…

A great marriage

Robo-advisors are expected to add more sophisticated ETFs to their product lineups as the ETF industry continues to expand

The ETF club gets new members

Financial services firms large and small are moving into the field, which means more choice for your clients

Portfolios for different seasons

Food for thought for two investors with dissimilar needs and goals, from two ETF experts

Opening a new channel

A solution to prepare mutual fund dealers to handle ETFs may be at hand

Taking a global view

The popularity of international ETFs is growing rapidly as investors look for greener investment pastures