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Although legacy airlines have been known to treat their average customers atrociously, there is a lot to be learned from the service they offer their top customers

  • December 22, 2017 December 22, 2017
  • 00:50

The activities that made you successful in the past will not lead to success in the future. In fact, using those old strategies now is a prescription for failure

  • October 27, 2017 October 27, 2017
  • 00:50

Ensure you're aligned with your prospects' expectations and needs - and tell your story in a compelling way

  • October 15, 2017 January 19, 2018
  • 00:10

From TFSA overcontributions to repeated late-filing, Adrienne Woodyard outlines common tax penalties and explains how to apply for penalty relief (Part 4 of 4)

  • September 24, 2017 January 23, 2018
  • 11:58

Adrienne Woodyard discusses how to avoid the most common tax filing errors and penalties (Part 3 of 4)

  • September 17, 2017 January 18, 2018
  • 17:00

From documents to deadlines, from fires to floods, Adrienne Woodyard discusses how to keep tax documentation up to CRA standards (Part 2 of 4)

  • September 10, 2017 January 18, 2018
  • 17:30

Adrienne Woodyard explains what puts businesses and individuals at risk of CRA audits, and explains dos and don’ts of managing the audit process (Part 1 of 4)

  • September 4, 2017 January 18, 2018
  • 18:00

Dan Richards shares research on how advisors can boost productivity by putting away their smartphones

  • August 29, 2017 January 18, 2018
  • 08:50

Dan Richards discusses how more consumers are using smartphones as their primary device to go online

  • August 20, 2017 January 18, 2018
  • 18:00

Dan Richards explains how data management can help you improve your online communication strategies to ensure that they’re “tailored, relevant and timely” to your clients

  • August 13, 2017 January 18, 2018
  • 12:45