Home In Depth Report Cards 2011 Report Card on Banks & Credit Unions

2011 Report Card on Banks & Credit Unions

What do advisors at Canada’s banks and credit unions think about their firms’ technology, compensatin and other issues?

June 23, 2011

Advisors give most firms good grades

Ratings for deposit-taking institutions continue to improve, as do the metrics for advisors’ businesses (includes main chart and one other)

  • June 23, 2011 October 31, 2019
  • 14:55

Advisors enjoying growth

Those with deposit-taking firms are becoming more competitive with the traditional retail investment industry (includes chart)

  • June 23, 2011 October 31, 2019
  • 14:40

Feedback less than positive on pay levels

Although advisors are seeing their take-home pay increase, their satisfaction with compensation is not keeping pace

  • June 23, 2011 October 31, 2019
  • 14:30

Vancity, Servus make major gains

The two credit unions in this Report Card have seen dramatic improvements in a variety of areas over the past year

  • June 23, 2011 October 31, 2019
  • 13:56

Technology: Room for improvement

Advisors say that the banks and credit unions could be doing a lot better when it comes to tech tools and back-office support

  • June 23, 2011 October 31, 2019
  • 13:56

Online access for clients is rated highly

As client and advisor dissatisfaction with account statements continues to mount, much praise emerges for clients’ online access

  • June 23, 2011 October 31, 2019
  • 13:56

A step ahead of the industry

Banks and credit unions are putting serious efforts toward promoting diversity in the workplace

  • June 23, 2011 October 31, 2019
  • 13:56

Firms’ reputations inspire pride

Credit unions’ community initiatives and the banks’ solid footing during the financial crisis led to advisor satisfaction (includes chart)

  • June 23, 2011 October 31, 2019
  • 13:00