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Report Card on Banks 2025

Most retail branch advisors and planners were optimistic in this year’s report, giving consistent or improved reviews for their banks’ support

October 21, 2025

Report Card on Banks 2025 summary video

  • October 21, 2025 October 21, 2025
  • 12:39

Retail bank advisors identified pay as a key motivator

  • October 21, 2025 October 21, 2025
  • 09:59

Proprietary shelves, sales pressure not a problem, most retail planners say

  • October 21, 2025 October 21, 2025
  • 09:40

Branch planner satisfaction increased for National Bank

  • October 21, 2025 October 21, 2025
  • 09:38

Report Card on Banks 2025 main table

  • October 21, 2025 October 21, 2025
  • 09:37

How we did it

  • October 21, 2025 October 20, 2025
  • 09:36

Report Card on Banks highlights

  • October 21, 2025 October 20, 2025
  • 09:35

Scotiabank’s retail branch business rebounds

  • October 21, 2025 October 20, 2025
  • 09:16

CIBC’s branch-level advisors see tech-driven improvements

  • October 21, 2025 October 20, 2025
  • 09:15

Big Six’s retail-banking businesses gain momentum

  • October 21, 2025 October 22, 2025
  • 09:14