Latest news in Practice Management

The top five ways to start the life insurance discussion

The top five ways to start the life insurance discussion

Jim Ruta explains five effective ways to transition prospects from small talk to the life insurance discussion

  • By: Jim Ruta
  • April 6, 2017 October 30, 2019
  • 06:00
Answering the “robo” question

Answering the “robo” question

What to say when your client asks: Why should I work with you and not a robo?

The last thing every advisor wants to do

The last thing every advisor wants to do

Jim Ruta gives tips on how to measure the activities that lead to business growth (Part 4 of 4)

  • By: Jim Ruta
  • March 28, 2017 October 30, 2019
  • 11:50
The secret to consistency

The secret to consistency

Jim Ruta explains that the key to consistency is applying organizational strategy, and gives tips on implementing organization in your business (Part 3 of 4)

  • By: Jim Ruta
  • March 21, 2017 October 30, 2019
  • 13:00
Three things advisors need to know to survive an audit

Three things advisors need to know to survive an audit

Ellen Bessner and Dan Richards discuss how advisors should respond when they are audited by a regulator (Part 8 of 8)

Every advisor’s real business

Every advisor’s real business

Jim Ruta explains his view that “communicating to compel co-operation” is the real business of advisors (Part 2 of 4)

  • By: Jim Ruta
  • March 14, 2017 October 30, 2019
  • 09:00
How to handle client complaints

How to handle client complaints

Ellen Bessner and Dan Richards discuss the steps you need to take right away if a client makes a complaint that may involve a lawsuit…

Are you inspired enough to prospect?

Are you inspired enough to prospect?

Jim Ruta explains that being inspired is the key to successful prospecting (Part 1 of 4)

  • By: Jim Ruta
  • March 9, 2017 October 30, 2019
  • 06:35
Regulatory changes that endanger your licences

Regulatory changes that endanger your licences

Ellen Bessner and Dan Richards explain that an issue with one regulator is increasingly requiring advisors to respond to several regulatory bodies (Part 6 of…

The common business axiom that isn’t true

The common business axiom that isn’t true

Jim Ruta explains the accepted business dictum that’s not true and may diminish your performance if followed

  • By: Jim Ruta
  • February 28, 2017 October 30, 2019
  • 06:00

Talking to millennials about insurance

Talking to millennials about insurance

Three risk tolerance traps

Three risk tolerance traps

Ellen Bessner and Dan Richards explain three common approaches to managing clients' risk tolerance that leave advisors open to litigation risk (Part 5 of 8)

Going solo: Should you make the leap?

Independence has both benefits and costs. Here are some factors to consider

Get the most from your vacation

Get the most from your vacation

Tie up loose ends beforehand and leave a go-to person in charge of your duties

Three KYC traps

Three KYC traps

Ellen Bessner and Dan Richards explain three key common know-your-client pitfalls that can lead to lawsuits (Part 4 of 8)

Is your sales philosophy killing your sales?

Is your sales philosophy killing your sales?

Jim Ruta explains that insurance advisors may have preconceptions that decrease their sales. He gives tips on overcoming biases and boosting sales results

  • By: Jim Ruta
  • February 17, 2017 October 30, 2019
  • 06:30
Tap your inner circle for new clients

Tap your inner circle for new clients

Your family members, friends and acquaintances can help you grow your business

Prepare for the next mystery shop

Prepare for the next mystery shop

Ellen Bessner and Dan Richards discuss the key takeaways from the OSC's 2015 mystery shop exercise and give tips on handling regulators' upcoming mystery shops…

Financial firms face significant risk from cyberattacks

Create a cybersecurity plan

Keep track of all users of your firm’s devices and software, and check your vulnerability regularly

Telling stories to win clients

Why you should focus on client retention

Getting new clients is good, but keeping the clients you have can be far more profitable

Five qualities to consider when hiring staff

Create a women-friendly workplace

Mentoring and education programs can help women reintegrate into the profession

Three shortcuts that can cause legal trouble

Three shortcuts that can cause legal trouble

Ellen Bessner and Dan Richards discuss three common advisor shortcuts that can lead to lawsuits in the long term (Part 2 of 8)

Family ties

Talking to your clients about insurance

Show them how various products can fit into the different stages of their lives

Protect your information online

A few simple steps can help keep your data safe

Are you working the financial planning pyramid properly?

Are you working the financial planning pyramid properly?

Jim Ruta reminds advisors that departing from planning fundamentals can be detrimental and highlights the importance of following the foundations of financial planning

  • By: Jim Ruta
  • January 31, 2017 October 30, 2019
  • 14:50