Advisors lauded firms that are proactive in informing them about changes in regulations and in training
Most advisors voiced their displeasure with their firm's CMS, but advisors with Sun Life and IDC WIN were very satisfied
There's an approach to advisor autonomy at firms, which allows advisors to make product choices for clients without any interference
Advisors praised their banks' websites and mobile apps for being easy to use and providing clients with access to accounts
Many advisors bemoan their firms not standing up to the regulators or offering enough support to deal with regulatory changes, and firms struggle to be in compliance
There is growing sentiment that financial advice is increasingly available only to high net-worth investors
What to say when your client asks: Why should I work with you and not a robo?
Being open with auditors will help them go the extra mile and be as flexible as they can on certain mandates