Proposals include increasing the limit on claims and publishing arbitration decisions
Review considers doing away with dedicated directors, alternate input mechanisms
Binding authority, single banking complaint body demanded
Regulators say proposal will be published in the coming year
Binding authority once again recommended for banks' dispute-resolution system
Budget promises examination of digitalization, single complaint-handling body
American SRO proposes rule to accelerate resolutions for vulnerable investors
Promises for action on OBSI have repeatedly gone unmet, however
The FCA is reviewing its consumer compensation scheme, which is under stress from past misconduct
Reporting changes will be rolled into a bigger project on complaints, investigations