The FCA is reviewing its consumer compensation scheme, which is under stress from past misconduct
Reporting changes will be rolled into a bigger project on complaints, investigations
The SRO called for applications by the end of the year
Ontario's capital markets task force recommends binding authority, higher compensation limits
Major reforms to the dispute resolution service’s mandate require action from regulators
Review will take a closer look at disputes handled by the banks internally and complaints escalated to OBSI and ADRBO
Insurers are becoming more diligent of informing consumers about the dispute resolution service
Bank of Nova Scotia will be withdrawing from the service in favour of a for-profit-alternative
There was a modest increase in investment industry complaints
The revisions have been reviewed by regulators and provisionally approved by OBSI’s board