Binding authority once again recommended for banks' dispute-resolution system
Budget promises examination of digitalization, single complaint-handling body
American SRO proposes rule to accelerate resolutions for vulnerable investors
Promises for action on OBSI have repeatedly gone unmet, however
The FCA is reviewing its consumer compensation scheme, which is under stress from past misconduct
Reporting changes will be rolled into a bigger project on complaints, investigations
The SRO called for applications by the end of the year
Ontario's capital markets task force recommends binding authority, higher compensation limits
Major reforms to the dispute resolution service’s mandate require action from regulators
Review will take a closer look at disputes handled by the banks internally and complaints escalated to OBSI and ADRBO