Applications due June 26 for the job of enhancing complaint handling
Regulator addresses criticism of its agenda in revised priorities
FCAC charged with selecting single, external complaints body
A pre-budget submission says government needs to follow through on its reform pledge
Proposals include increasing the limit on claims and publishing arbitration decisions
Review considers doing away with dedicated directors, alternate input mechanisms
Binding authority, single banking complaint body demanded
Regulators say proposal will be published in the coming year
Binding authority once again recommended for banks' dispute-resolution system
Budget promises examination of digitalization, single complaint-handling body