Firms use forced arbitration to discourage clients from pursuing complaints
Proposals seek to eliminate lowball settlements
Regulators propose long-awaited reforms to enhance industry dispute-resolution system
FCA to require companies to set aside capital for investor redress
Proposed legislation aims to boost investor protection
Regulators to explore the regulation, provision of advice online
Group to focus on investor-advisor relationships, complaints, suitability
Finance also announced measures to tackle bank fees and mortgage relief
Banks to bear the brunt of fee increase, as case volumes jump
JRC report details complaints to OBSI involving mutual fund suitability, low-ball settlements