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Applications to the self-regulatory organization are due Oct. 15

OBSI plans to improve resolution process

Ombudsman service plans other improvements after surveying institutions

JRC to look at expanding OBSI’s powers

Grace McSorley will take over from Brigitte Boutin, who retired from OBSI in March, in July

  • By: Leah Golob
  • June 16, 2017 December 19, 2017
  • 12:00
JRC to look at expanding OBSI’s powers

The regulatory committee aims to look at recommendations for giving OBSI binding powers

JRC to look at expanding OBSI’s powers

The dispute-resolution service says in its new strategic plan that it wants to implement a new approach to enforcing compensation recommendations

OBSI plans to improve resolution process

Although the dispute-resolution service supports most of an independent reviewer’s recommendations, it rejects a couple of big ones

OBSI plans to improve resolution process

The increase is attributed primarily to new processes that OLHI has implemented for assessing and handling complaints

Certain claims are best handled by OBSI; however, if the ombudservice were more balanced, it would result in a process that’s more transparent and fair

A new independent report makes it clear that binding decisions are needed for full and fair compensation

  • By: Neil Gross
  • June 13, 2016 December 15, 2017
  • 05:00
OBSI plans to improve resolution process

The Joint Regulators Committee has created a process for OBSI to report possible systemic issues to the regulators