Faced with a growing number of large arbitration cases, U.S. regulators are launching a pilot program that allows adversaries in such cases to customize the arbitration process. The Financial Industry Regulatory Authority (FINRA) announced that it has launched a pilot program specifically designed for arbitration cases involving claims of US$10 million or more. The voluntary […]
Toronto session will give investors the opportunity to ask questions, discuss the methodology, and provide feedback to OBSI staff
Securities regulators haven't done much for OBSI
Suitability issues most common topic of investor complaints investigated by OBSI
PIAC calls government’s decision “hypocritical”
Flaherty says he won’t require banks to use OBSI for banking complaints
Banks should not be allowed hire their own dispute resolution provider, FAIR Canada says
Regulator says the percentage of complaints upheld during the second half of 2011 rose to 60%
Ombudsman receiving calls from customers of RBC and TD who say they are being turned away
Allowing banks to choose their own dispute resolution mechanism “a giant step backward for consumer protection”