Investors will benefit from common standards for securities industry dispute resolution, regulators say
Advocacy group says consumers should avoid dealing with firms that don’t show “good faith” during disputes
This is the first time the Omubdsman has publicized an investment dealer’s refusal to compensate a client
Ombudsman to reveal the names of companies that have refused to comply with client compensation
The CSA plans to publish proposals that would make OBSI the mandatory dispute resolution mechanism for all dealers
Fragmented process doesn’t serve Canadians well, Consumers Council argues
FCAC working on proposed guide for applicants to become external complaints bodies for the banks
Investor advocates say the new rules to not go far enough
FAIR Canada says the proposals fall short on being “pro-consumer”
Dispute settlement services will come under the supervision of the Financial Consumer Agency of Canada