The new head of the ombudservice says stakeholders would benefit from OBSI having such powers, although there would be a cost
‘Naming and shaming’ is ineffective and dysfunctional. It needs to be replaced by a practical mechanism that produces binding decisions
The change is part of a couple of revisions the dispute-resolution service has made to its terms of references
The search for a new CEO continues
OBSI says fraudulent advisor operated on her own
Board considering bylaw change to broaden field of prospective candidates
Joint Regulators Committee says it expects firms to act in good faith
Ombudsman on track to alleviate backlog of investment complaints
Agreement developed to stop the clocks on limitation periods while Ombudsman investigates a complaint
As of August 2, firms that are registered by CSA will be required to use OBSI to resolve client complaints