Current system protects banks, consumer advocates say
New enforcement division will improve agency’s ability to protect consumers
The legislation sets out rules and restriction in areas such as contract cancellation and charging advance fees to consumers
New guideline applies to four Ontario-regulated sectors
Ontario regulator issues warning to consumers
FCAC publishes Report on Best Practices in Financial Consumer Protection
Treating consumers fairly means putting the interests of consumers first, Ontario regulator says
The new guidance will align with international standards for insurance regulation
The two organization agree to share information
Financial institutions reimbursed $10.5 million to 1.2 million consumer accounts last year