Treating consumers fairly means putting the interests of consumers first, Ontario regulator says
The new guidance will align with international standards for insurance regulation
The two organization agree to share information
Financial institutions reimbursed $10.5 million to 1.2 million consumer accounts last year
The April review will focus on recent allegations related to financial institutions’ sale of products and services to clients
Lucie Tedesco, who has been vice chairwoman of FinCoNet since 2013, was appointed to a three-year term as chairwoman earlier this month
The Financial Consumer Agency of Canada’s annual report also highlights its efforts to improve financial literacy, industry engagement and consumer awareness
New national strategy for financial literacy to be unveiled in coming months
Strategic plan focused on enhancing consumer protection
Government increasing protection for consumers using prepaid credit cards