Consumer groups call on Freeland to designate OBSI as binding bank ombud
Service issues overtook suitability as top concern, OBSI reports
Promises for action on OBSI have repeatedly gone unmet, however
The Ontario regulator is reviewing how well complaints are addressed
The FCA is reviewing its consumer compensation scheme, which is under stress from past misconduct
FSRA issues guidance on credit unions' market conduct frameworks
IIROC panel found rep secretly compensated clients, misled investigators
Jensen joined OBSI's board and is tapped to be the next chair
Proposal would harmonize standards throughout Quebec's financial sector
OBSI’s Joint Regulators Committee said client compensation has fallen $1.3 million short of the recommended payout over three years