Regulators say market turmoil and industry disruption are to blame
Mutual funds top the list of most complained about product
Regulator received 52 complaint forms over a period of 10 months
Ontario's capital markets task force recommends binding authority, higher compensation limits
Proposal is one of several set out in SRO's priorities for the current year
Dissatisfied investors may confront advisors due to poor performance
When volatility rises and asset prices fall, client complaints climb
The agency reported an increase in consumer complaints as markets were roiled by Covid-19
FCA pushes firms to maintain complaint resolution standards
Suitability remains investors’ top complaint, OBSI says