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Keyword: Client relationship model

224 results found

After sanctioning non-compliance, IIROC board grants relief from CRM2 provision to TD Waterhouse

Gavel and legal books

An IIROC panel found the firm deliberately decided not to comply with position cost reporting requirements

Happy businesswoman handshaking with client closing deal in an office interior with a window in the background

IFIC's annual investor survey sheds light on how CRM2 cost reporting impacts your client

businesspeople with digital tablet sitting in modern office

Advisors can build trust with clients by explaining fees

  • By: Susan Silma
  • September 25, 2019 November 11, 2019
  • 15:42
Female advisor meeting with male client at hotel lobby

Many investors don't understand what they're paying based on the annual fee reports

Gavel and legal books

IIROC claims firm failed to provide clients with position cost information in quarterly account statements

happy young couple discussing with a financial agent

Aim is to improve CRM2 reporting

  • By: IE Staff
  • March 6, 2019 October 31, 2019
  • 16:13
mature couple at home meeting with financial advisor

The trend toward fee awareness may be contributing to some investors' growing dissatisfaction with their advisors

Business paperwork, stats, numbers, graphs on desk with computer and pen

The self-regulatory organization has published a summary of submissions received in response to its discussion paper

happy young couple discussing with a financial agent

Existing research shows that providing investors with clear and timely information, in a format that’s proven to be effective, can only lead to better outcomes