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Keyword: Client communications

275 results found
Justice scales and gavel by books

Firms failed to ensure that all communications went through approved channels

Partners discussing new plans

It’s time to think differently about client communications and disclosure documents

  • By: Susan Silma
  • February 7, 2024 February 7, 2024
  • 15:00
social media

European regulators flag threats to investors from industry, influencers

A black couple are in a meeting with their financial advisor. They are devising a financial plan to send their kids to university at their kitchen table.

In-person meetings are still the most preferred method of communication

Human and technology concept. Human resources. Communication network.

Make the most of tech while building trust with clients

young woman with question mark on a gray background

Ideas for advisors and firms to address the challenge

  • By: Susan Silma
  • December 6, 2023 December 6, 2023
  • 15:00

Most of the firms assessed in the 2023 Report Card faced criticism for how they managed advisor feedback

Mid-year blackboard

Performance gains in 2022 for the client account statements category peeled back in the 2023 Dealers’ Report Card

Filing a tax document online

Amid automatic tax filing, a proactive approach is required

advisor client meeting

Real talk about fees and value is good for business