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senior couple sitting at table with financial advisor

There are various steps advisors can take to ensure a positive client experience while still being compliant

Why enthusiasm makes a difference

Jim Ruta discusses how advisors can express enthusiasm when communicating with clients, and why it matters

  • By: Jim Ruta
  • December 5, 2017 June 19, 2018
  • 09:35

The recent focus of investor communications firm BlueID has been on digital migration strategies and CRM2

  • By: Leah Golob
  • December 1, 2017 December 1, 2017
  • 12:40
Six ways to make insurance more compelling

Jim Ruta explains six ways for advisors to frame the benefits of insurance to make a more compelling message for clients

  • By: Jim Ruta
  • November 22, 2017 June 19, 2018
  • 17:10

Financial planners and financial advisors need to embrace soft skills to succeed in the future

High-income men more likely to be emotional investors

Begin discussing market downturns early in the relationship and revisit the topic frequently

Seek advice and try to settle the issue in person

Digital communication is efficient, but don’t give up on the personal touch

Working with grieving clients

Comforting a client who has lost a loved one is an increasingly important skill for financial advisors

National Bank using AI to reach out to clients

The bank has entered a strategic partnership with Automat Technologies Inc. to introduce a chatbot to engage with clients