10th annual Brokerage Report Card: includes main chart
Brokers say in-house research still isn't improving. But there's a wealth of information on the Internet
"I moved once and I'll never do it again," says one broker. Indeed, recent industry trends have made moving books even harder
More brokers are under the thumb of their firms, but many seem to like it
Some progress in technology, but many brokers complain it's too slow
"One broker, one office" approach has made Edward Jones No. 1 on our list, but it is also a source of controversey among competitors
Now "validators" who make use of both full and discount service dominate the market
Brokers want more, and firms want to pay less, with neither side ever satisfied it has won the battle
Ownership provides stability, but it is also hurting morale and client relationships, many brokers say