Current system protects banks, consumer advocates say
Bank of Nova Scotia will be withdrawing from the service in favour of a for-profit-alternative
There was a modest increase in investment industry complaints
Risky purchases can leave investors with no protection
In its annual statement of priorities, regulator reinforces its commitment to CSA’s proposed reforms and bolstering banking ombudsman
The revisions have been reviewed by regulators and provisionally approved by OBSI’s board
Guy Lemoine to oversee advisory council
The dispute resolution service aims to reduce the time it takes to resolve investment and banking complaints
Manulife’s Rick Annaert replaces Kevin Regan as the industry representative for the MFDA
Giving OBSI the power to impose investor compensation decisions would empower retail investors to reject “low-ball” settlement offers