Proposals include increasing the limit on claims and publishing arbitration decisions
Regulator sets out draft priorities for fiscal 2024
Review considers doing away with dedicated directors, alternate input mechanisms
Binding authority, single banking complaint body demanded
Regulators say proposal will be published in the coming year
Binding authority once again recommended for banks' dispute-resolution system
It remains up to regulators to act on long-standing recommendation
Budget promises examination of digitalization, single complaint-handling body
Deputy chief economist Dawn Desjardins announced her retirement from RBC, while other industry veterans emerged in new roles
Consumer groups call on Freeland to designate OBSI as binding bank ombud