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Company: Ombudsman for Banking Services and Investments

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Risky purchases can leave investors with no protection

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In its annual statement of priorities, regulator reinforces its commitment to CSA’s proposed reforms and bolstering banking ombudsman

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The revisions have been reviewed by regulators and provisionally approved by OBSI’s board

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Guy Lemoine to oversee advisory council

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The dispute resolution service aims to reduce the time it takes to resolve investment and banking complaints

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Manulife’s Rick Annaert replaces Kevin Regan as the industry representative for the MFDA

  • By: Leah Golob
  • February 28, 2018 August 1, 2018
  • 06:30
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Giving OBSI the power to impose investor compensation decisions would empower retail investors to reject “low-ball” settlement offers

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The service provides dealers with an easy way to ask questions about complaint handling

FAIR Canada and PIAC urges regulators to take action against investment firms that have repeatedly ignored their complaint handling obligations

JRC to look at expanding OBSI’s powers

Firms must ensure they make adequate disclosure regarding the use of internal ombudsmen