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Company: Ombudsman for Banking Services and Investments

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Proposals include increasing the limit on claims and publishing arbitration decisions


Regulator sets out draft priorities for fiscal 2024

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Review considers doing away with dedicated directors, alternate input mechanisms


Binding authority, single banking complaint body demanded

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Regulators say proposal will be published in the coming year

Concept of businessman with good work ethic.

Binding authority once again recommended for banks' dispute-resolution system

African businessman holding letter reading bad bank news about debt

It remains up to regulators to act on long-standing recommendation

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Budget promises examination of digitalization, single complaint-handling body


Deputy chief economist Dawn Desjardins announced her retirement from RBC, while other industry veterans emerged in new roles

  • By: Katie Keir
  • March 18, 2022 March 18, 2022
  • 12:59
Canadian Parliament Building at Dusk

Consumer groups call on Freeland to designate OBSI as binding bank ombud