The organization is looking for a new consumer interest director
Suitability remains investors’ top complaint, OBSI says
The relationship with IIROC may change how firms approach OBSI inquiries, a letter says
The independent dispute resolution service has been abandoned by most of the big Canadian banks
Complaints were 19% above average levels for the past eight quarters
Regulators stop short of going ahead with OBSI recommendations
OBSI finds seniors complain the most about mutual funds, disclosure issues
A proposed rule change would better align the self-regulatory organization's provisions for information with those of OBSI
Major reforms to the dispute resolution service’s mandate require action from regulators
Review will take a closer look at disputes handled by the banks internally and complaints escalated to OBSI and ADRBO