EMDs and portfolio managers are against being forced to use OBSI as their dispute-resolution mechanism
"Name and shame" strategy has failed to move companies
OBSI calling out firms will only working if there is enough "shame"
It would be better if regulators and, in particular, OBSI could treat both the industry and clients fairly and with respect
Investors began investing with predecessor company, but OBSI says dealer liability has not changed
Fund dealer has refused to compensate an elderly couple as recommended by the Ombudsman
Biggest banks to stick with dispute resolution service though fiscal 2013
Investors will benefit from common standards for securities industry dispute resolution, regulators say
Advocacy group says consumers should avoid dealing with firms that don’t show “good faith” during disputes
This is the first time the Omubdsman has publicized an investment dealer’s refusal to compensate a client