The dispute-resolution ombudsman will be adopting a variety of changes in an effort to bring cases to a close more quickly
Ombudsman announces measures to speed up complaints resolution
Mortgage investments were made without the firm’s knowledge
Investment firm’s refusal of OBSI’s recommendation for compensation prompts OSC Investor Advisory Panel to demand more from regulators
Firm declines Ombudsman recommendation for compensation
New Rogers Bank also expected to join OBSI along with new advisory council members
Ombudsman launches consultation on terms of reference following new regulations for resolving banking disputes
Report suggests unsuitable investments and advice remain the leading source of investment industry complaints
Standards external complaints bodies enforced by Financial Consumer Agency of Canada
Connor Financial has declined to compensate several retail investors