Joint Regulators Committee says it expects firms to act in good faith
Doug Melville appointed Channel Islands Financial Ombudsman
Ombudsman on track to alleviate backlog of investment complaints
Agreement developed to stop the clocks on limitation periods while Ombudsman investigates a complaint
Candidate may be appointed to OBSI’s board for a term of up to three years
As of August 2, firms that are registered by CSA will be required to use OBSI to resolve client complaints
The OSC says securities legislation would have to be amended to give it the power to force binding decisions
Byron Capital refuses compensation recommendation
Talks are meant to ensure OBSI remains a dispute resolution resource investors can trust
The willingness to accept a compensation recommendation can be affected the a firm’s size and the type of insurance it holds