A new web resource created by the Financial and Consumer Services Commission (FCNB) makes it easier for New Brunswickers to find answers to consumer and financial questions.
“We want New Brunswickers to find answers to the questions that will help protect them from fraud and provide them with information to make informed financial decisions,” said Rick Hancox, CEO of the FCNB. “We regulate a broad range of activity and we have a mandate to educate the public about these sectors.”
The FCNB has launched its first public awareness campaign focussed on five questions that relate to each of the sectors that it regulates:
1. Can you withdraw the balance of your pension account if you become disabled?
2. Where can you check to see if your insurance agent is licensed?
3. When does a gift card typically expire?
4. Are deposits in New Brunswick Credit Unions insured?
5. Do you know how to check whether a securities salesperson is registered?
The website provides the answers to these questions and to other consumer concerns such as: avoiding buyer’s remorse, dealing with door-to-door sellers, the 30-day myth on returns, an explanation of different types of insurance, and how to avoid fraud.
“We will continue to add new educational information and resources to our website, FCNB.ca, so that New Brunswickers can feel empowered to make the right financial decisions,” said Hancox.
The FCNB was created last July when the provincial government brought together the regulators of insurance, pension, consumer affairs, financial institutions and securities into one combined entity.