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Brokerage Report Card 2021

Most firms in this year’s Brokerage Report Card emerged from the market plunge of March 2020 in a position of strength. Advisors reported their books of business grew.

May 17, 2021

Brokerage advisors sound off

Respondents to the 2021 Brokerage Report Card had plenty to say about their firms’ performance over the past year

  • May 17, 2021 May 14, 2021
  • 09:00

BRC firms and advisors roar back

Despite a tumultuous 2020, most firms received positive ratings from their advisors in this year’s Report Card

  • May 17, 2021 June 14, 2021
  • 00:12

Brokerage Report Card 2021 main chart

How investment advisors rated their firms

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  • 00:11

Book sizes increase despite turbulent year

While AUM was up, overall productivity has declined from 2020

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Advisors diving into discretionary management

More advisors are reporting discretionary assets under management, and firms are investing in discretionary platforms

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  • 00:09

Sweatpants and Zoom

How advisors and firms have adapted to working from home

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  • 00:08

Are brokerage leaders listening?

Paying attention to advisor feedback remains crucial for firms

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  • 00:07

Succession planning remains on backburner for advisors

Fewer advisors report having a succession plan in place this year, but advisors who have a plan are happy with their firms’ support

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  • 00:06

Client onboarding during a pandemic

Firms’ ratings varied widely as some struggled to adopt e-signatures

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  • 00:05