Home In Depth Report Cards Report Card on Banks 2023

Report Card on Banks 2023

Branch-based advisors and planners said they appreciated certain support offered by their banks, but there’s still room for improvement.

September 17, 2023

Report Card on Banks 2023 main chart

How branch-based financial advisors and planners rated their firms’ performance

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Banks must support digital tools with advisor training

Branch advisors say institutions aren’t adequately preparing them to use new technology

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Big-Six branch advisors say product restrictions aren’t a problem

Advisors recognize the limits of a restricted shelf, but say they’re still able to serve clients

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A welcome bump for the back office

The category saw the biggest rating improvement in the Report Card

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How we did it: Report Card on Banks

Methodology for the 2023 Report Card on Banks

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Why aren’t bank advisors happy with their compensation?

The Big Six are falling short of retail planners’ salary expectations

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Average advisor getting younger as assets shrink

Amid uncertain economic conditions, allocations are shifting away from equity funds and into fixed-income products

  • September 18, 2023 September 15, 2023
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Support is key to retaining branch advisors

Listening to advisor feedback and adapting strategies drove banks’ Report Card ratings

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