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2012 Dealers’ Report Card

What do advisors have to say about their firms? All the insight, the ratings and the candid comments from the June 2012 issue of Investment Executive newspaper.

May 24, 2012

DRC 2012: Editors discuss key findings

Pablo Fuchs, senior editor of Investment Executive, and Clare O’Hara, reporter, discuss the results of the 2012 Dealers’ Report Card and why “firms feel just right to advisors”. They outline the key finding’s of this year’s survey. They spoke at the TSX Broadcast Centre in Toronto.

  • May 24, 2012 December 15, 2017
  • 08:45

Financial planning in the spotlight

When it comes to providing support for financial planning, some firms' ratings rose because of technological improvements to their financial planning software, better education and training, as well as increased flexibility

  • May 23, 2012 January 20, 2018
  • 23:00

Technology remains a sore spot

Some dealers still have a lot of work to do when it comes to making their tech tools and advisor desktop accessible to advisors. Other firms, however, are starting to step up their game

  • May 23, 2012 January 20, 2018
  • 23:00

A state of stasis exists among reps

The average advisor at the dealer firms is older, more experienced and less productive than last year. And, overall, it appears that advisors may be working a bit harder just to maintain their position within the financial services industry

  • May 23, 2012 January 20, 2018
  • 23:00

Advisors find the right fit

Although dealer firms still have work to do, the majority of advisors surveyed say their firms are offering exactly the right mix of services to make them happy

  • May 23, 2012 January 20, 2018
  • 23:00

A source of much frustration

Dissatisfaction with client account statements

  • May 23, 2012 January 20, 2018
  • 23:00

2012 Dealers’ Report Card main chart

How advisors rated their firms

  • May 23, 2012 January 20, 2018
  • 23:00

Communication is a top priority

Dealers that keep advisors in the loop and make themselves available received top ratings from reps

  • May 23, 2012 January 20, 2018
  • 23:00

Blending the right ingredients

When it comes to support for wealth-management services, advisors want a comprehensive mix

  • May 23, 2012 January 20, 2018
  • 23:00

Collaboration is key to satisfaction

When dealer firms have solid staff in place in their back office and compliance departments to provide support in an accurate, timely and helpful manner - and they do it all free of errors - this pleases advisors to no end

  • May 23, 2012 January 20, 2018
  • 23:00