How to “engage” your clients
Having satisfied clients is no longer enough to fuel a successful practice
- By: Brent Jolly
- February 28, 2013 October 30, 2019
- 10:40
Having satisfied clients is no longer enough to fuel a successful practice
Show respect and report signs of abuse
In part seven, Jim Ruta answers the question: What is the most common mistake that insurance advisors make? Ruta explains this common mistake that can…
As the population ages, you will have more elderly clients
Female clients require time to build trust and make decisions
Clay Gillespie, managing director at Rogers Group Financial in Vancouver, explains how your firm can become a featured source of information to the news media.…
Take breaks and raise a glass of coconut water
In part six, Jim Ruta answers the question “Are there life insurance opportunities that advisors miss?” He explains how to turn this gap in service…
Save time and money — and create a better client experience
Calendar software saves you time and money
David Allard, portfolio manager, Bell Allard Wealth Management at ScotiaMcLeod, describes how to create a blog that provides daily communication and updates to clients. Allard…
A service-level commitment helps you gain and retain clients
In part five, Jim Ruta answers the question: What are the key points to crafting an effective succession plan? He explains the one thing you…
A service-level commitment helps ensure consistency
Mark Chabot, vice president, TD-Waterhouse Private Investment Advice in Burlington, Ont., discusses five must-do’s to host a successful client seminar: keep the location near your…
In part four, Jim Ruta reads from his “Last unwill and testament,” a comedic, yet serious document that highlights the need for a will and…
Segment your pipeline to help you find the right fit
Define your “natural market” and make prospecting easier
Rob Krizmanich, senior vice president with National Bank Financial in Toronto, discusses their company's unique and personal service with clients — from a no voicemail…
Work with clients who share your interests
In part three, Jim Ruta answers the question: How can I get powerful recommendations, rather than just simple referrals? He shares his tips on how…
Darren Coleman, vice president, associate branch manager and portfolio manager with Raymond James in Toronto, discusses alternative investments for HNW clients, including highly active investment…
Embrace mindfulness in 2013 to improve your decision-making ability, judgment and concentration
Alan Middleton, the executive director of the Schulich Executive Education Centre at York University in Toronto, explains how the best new devices can help advisors…