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2013 Advisors’ Report Card

Financial advisors have spoken about their firms’ compliance, compensation, technology and other important issues. The numbers tell the story, from the September 2013 issue of Investment Executive. Research by: Justin Da Rosa, Tessie Sanci, Dane Taylor and Jeff Wimbush. Research Editors: Pablo Fuchs and Clare O’Hara.

August 23, 2013

Editors review 2013 Advisors’ Report Card highlights

Pablo Fuchs, senior editor at Investment Executive, and Clare O’Hara, staff writer, discuss key themes from the 2013 Advisors’ Report Card. Despite seeing growth in their books of business, client numbers and satisfaction levels, advisors also report hurdles in dealing with the back office, technology and communication. They spoke at the TMX Broadcast Centre in Toronto.

  • August 23, 2013 October 31, 2019
  • 12:00

Advisors thrilled with compliance

Once considered pariahs within financial services firms, compliance officers are now viewed as “partners” in doing business, who are “eager to help” and respond “immediately”

  • August 22, 2013 October 31, 2019
  • 23:00

It’s time for firms to listen up

Advisors of all stripes say that even though their firms are open to receiving advisors' feedback, their suggestions are seldom put into place - nor do most firms follow up on or respond to these recommendations

  • August 22, 2013 October 31, 2019
  • 23:00

Making inroads

Firms are performing strongly in their approaches to diversity in the workplace

  • August 22, 2013 October 31, 2019
  • 23:00

Half the financial planning battle won

Firms and their advisors have embraced financial planning, but it appears clients have not. Advisors cite the time and the complexity involved in preparing a plan as major reasons why clients don't want to go through this process

  • August 22, 2013 October 31, 2019
  • 23:00

Back office a sore spot for many

There's much dissatisfaction regarding firms' back-office departments advisors cite a bevy of concerns

  • August 22, 2013 October 31, 2019
  • 23:00

Book growth and pay not aligned

A key theme of the Report Card series, year in and year out, is that firms could do more on pay. This year, most advisors said growth in their books of business has not been reflected properly in their compensation. Some firms, though, have the answer

  • August 22, 2013 October 31, 2019
  • 23:00

Independence equals satisfaction

Advisors with the nine firms that received the highest ratings are able to build their businesses as they see fit

  • August 22, 2013 October 31, 2019
  • 23:00

A year of growth for advisors

Across all channels of the financial services industry, advisors report bigger books and client rosters, on average. However, the rates of growth over the past four years aren't as robust as the latest annual numbers appear to indicate

  • August 22, 2013 October 31, 2019
  • 23:00

Advisors face hurdles

Concerns focus on firms' back office, technology and receptiveness to advisor feedback. Nonetheless, firms are delivering in the areas in which advisors place the greatest value

  • August 22, 2013 October 31, 2019
  • 23:00