Industry News

2012 Brokerage Report Card

What do advisors have to say about their firms? All the insight, the ratings and the candid comments from the May 2012 issue of Investment Executive newspaper.

In this Special Feature

  • Key themes of the 2012 Brokerage Report Card

    Pablo Fuchs, senior editor of Investment Executive, and Olivia Li, staff writer, discuss the results of the 2012 survey. Bigger books of business and improved advisor compensation haven’t translated into better ratings for dealers. The verdict: Firms still have some work to do. They spoke at the TSX Broadcast Centre in Toronto.

    Industry News
  • Fortunes begin to diverge

    Advisors are seeing their books of business and pay climb back up - although not yet to pre-recessionary highs. However, the ratings they bestowed upon their firms are a mixed bag

    Brokerage Report Card
  • 2012 Brokerage Report Card main chart

    How advisors rated their firms

    Brokerage Report Card
  • A beacon of hope for advisors

    Books of business and pay levels are up, and it appears to be the top-producing advisors who are driving the industry's growth this year. Those are encouraging signs at a time when the economy and stock markets are still in flux

    Brokerage Report Card
  • Four firms take their licks

    Advisors at two bank-owned investment dealers and two national independents say their firms have some work to do

    Brokerage Report Card
  • Two-way communication a priority

    Brokerage Report Card
  • Compensation plans need work

    The good news: Advisors earned more this past year. The bad news: They are shouldering ever-increasing operational costs while reward and bonus targets are set too high to be achievable

    Brokerage Report Card
  • Comprehensive support is crucial

    When it comes to the ever-important areas related to wealth-management support services, advisors say the help of experienced and knowledgeable staff is very much needed when dealing with clients approaching retirement

    Brokerage Report Card
  • Firms struggle with mobile technology

    Nine of the 11 firms that provide support for mobile technology saw their ratings fall this year, while the remaining two brokerages saw their ratings climb due to solid support for remote access to advisors' desktops

    Brokerage Report Card
  • Firms dip their toes into social media

    Following the release of IIROC's final guidelines on the use of social media late last year, firms of all stripes are in various stages of exploring how social media can be harnessed as a communication tool between advisors and their clients

    Brokerage Report Card
  • Advisors focus on succession

    Although many survey respondents are not ready to retire, they know it is a reality they must face

    Brokerage Report Card
  • A look at three types of managers

    Advisors surveyed this year say branch managers can be "good," "bad" or "ugly"

    Brokerage Report Card