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Keyword: Fee-based accounts

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African american business man using a tactile tablet over white background - Black people

Human advisors could benefit from adopting a robo approach, report suggests

  • By: IE Staff
  • June 6, 2019 June 20, 2019
  • 13:19
Praise and critique for fee-based support

While the category rating stayed the same, the satisfaction gap widened

senior couple sitting at table with financial advisor

Self-directed investors prefer commissions-based relationships

  • By: IE Staff
  • February 19, 2019 July 10, 2019
  • 15:35
Closeup of mallet being hit on stacked coins at table in courtroom

The firm admitted it failed to prevent the double charging of clients who held mutual funds that paid embedded fees within fee-based accounts

gavel with $100-bill background

More than 6,000 clients in fee-based accounts were charged a higher fee than they should have been

gavel with $100-bill background

The dealers’s approach to supervisory reviews effectively excluded fee-based accounts with large, uninvested cash holdings

More than 250,000 clients have overpaid on fees

OSC to consider no-contest settlement with Manulife

The dealers allegedly overcharged fee-based client accounts about $6 million and mutual fund accounts $5.7 million between 2005 and 2016

No-contest settlement with RBC firms will see clients repaid $21.8 million

The OSC has now reached no-contest settlements with all of the big banks and several other firms, generating about $342 million in compensation

No-contest settlement with BMO firms will see clients repaid $50 million

The BMO subsidiaries will also make a $2.1-million payment to the OSC and pay $90,000 in costs for overcharging certain retail clients