Royal Bank says U.S. factory orders another positive sign
Permits up better than expected, but sector is volatile
Big Five are making do with fewer branches now as Internet, ATM use surges
Some banks show marginal improvement, but most managers are still far from satisfied
Scotiabank stands out as TD and CIBC continue to grapple with problems
Huge changes are underway, and that is undermining account managers’ perceptions of their firms
Account managers report improvements, but consumer advocates remain critical
Technology and job security among reasons Scotia account managers love their bank
Will help Toronto clients financially impacted by disease
Bankers worry economic assumptions may be “optimistic”