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Company: Financial Consumer Agency of Canada

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A side view of a curly fancy businessman in a formal suit using an outdoor cash dispenser to withdraw money from his account, with a copy space place on the left for your text or logo (A side view of a curly fancy businessman in a formal suit using an

Mystery shopping exercise finds consumers felt good despite banks’ poor sales practices

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The bank was fined $400,000 after it overcharged seniors $31 million

challenge-obstacle

Consultation follows a report that exposed deficiencies with the current system

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Frank Lofranco will oversee the agency’s supervision and enforcement activities

  • By: IE Staff
  • May 12, 2020 May 12, 2020
  • 12:26
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Former OSC commissioner to begin five-year term in August

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Review will take a closer look at disputes handled by the banks internally and complaints escalated to OBSI and ADRBO

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IFSE launches Tip of the Day awareness campaign

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New enforcement division will improve agency’s ability to protect consumers

  • October 5, 2018 November 13, 2019
  • 09:35
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Tedesco has led the FCAC’s expansion and modernization since her appointment as commissioner in 2013

  • By: IE Staff
  • August 1, 2018 October 11, 2019
  • 10:38
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The new members will build on the research the subcommittee has conducted during the past two years