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Company: Financial Consumer Agency of Canada

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OSFI, FCAC, CDIC call out firms' conduct, prudential responsibilities

Front exterior view of the CIBC Banking Centre in Jasper, Alberta.

Certain fees were not disclosed to borrowers for almost 20 years, regulator alleged

A side view of a curly fancy businessman in a formal suit using an outdoor cash dispenser to withdraw money from his account, with a copy space place on the left for your text or logo (A side view of a curly fancy businessman in a formal suit using an

Mystery shopping exercise finds consumers felt good despite banks’ poor sales practices

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The bank was fined $400,000 after it overcharged seniors $31 million


Consultation follows a report that exposed deficiencies with the current system

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Frank Lofranco will oversee the agency’s supervision and enforcement activities

  • By: IE Staff
  • May 12, 2020 May 12, 2020
  • 12:26
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Former OSC commissioner to begin five-year term in August

Bank skyscrapers in downtown Toronto

Review will take a closer look at disputes handled by the banks internally and complaints escalated to OBSI and ADRBO

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IFSE launches Tip of the Day awareness campaign

The Buildings and Skyline of Ottawa

New enforcement division will improve agency’s ability to protect consumers

  • October 5, 2018 November 13, 2019
  • 09:35