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Make transparency your goal

Transparency is at the heart of everything that an advisor must understand from a legal and regulatory perspective, says Ellen Bessner, a partner with Cassels, Brock and Blackwell LLP in Toronto. In this five-part video series, she explains how transparency affects legal matters regarding client relations, product knowledge, and relations with compliance staff and regulators.

April 30, 2012

Two-way communication with regulators requires transparency

Ellen Bessner, a litigation partner at Cassels Brock & Blackwell LLP, describes her experience with regulators when defending her clients. She says regulators ought to be more transparent with enforcement notices and share information with the advisors, dealers and issuers under investigation. She spoke with Gavin Adamson at the TMX Broadcast Centre in Toronto.

  • April 30, 2012 October 30, 2019
  • 10:20

Be transparent with your compliance officer

In part 4 of this series, Ellen Bessner, a litigation partner at Cassels, Brock and Blackwell LLP, argues that advisors shouldn't hide from their compliance departments. She spoke at TMX Broadcast Centre in Toronto.

  • April 22, 2012 October 30, 2019
  • 20:15

Can’t see through a product? Don’t sell it

In part three of this series, Ellen Bessner, a litigation partner with Cassels, Brock and Blackwell LLP, discusses how advisors can be transparent about the products they sell. She argues that if manufacturers can’t describe products in a way that advisors can understand, then clients should not own them. She spoke at the TMX Broadcast Centre in Toronto.

  • April 17, 2012 October 30, 2019
  • 07:00

Avoid surprises: Be transparent with clients

In part 2 of this series, Ellen Bessner, a partner with Cassels, Brock and Blackwell LLP in Toronto, says clients don’t like to be surprised. She describes how an advisor can avoid surprises by being transparent with clients. She spoke with Gavin Adamson at the TMX Broadcast Centre.

  • April 9, 2012 October 30, 2019
  • 15:30

Transparency: Getting honest answers from clients

  • April 2, 2012 October 30, 2019
  • 06:00