You can play an important role in providing financial advice to a client who has lost his or her job. But who will look out for your client’s emotional well-being and provide expert career advice? That’s where a career counsellor comes in
Not all clients absorb information in the same way. Young people respond well to emails and blogs, while many baby boomers are turned off by jargon. The key is knowing your clients and communicating in a way that resonates with them
Rates will rise, new products to emerge
Le Pan following in Palmer's footsteps
Survey finds wide gap in perceived ability to advance
Palozzi appointed head of client relations
Too small to compete on international scale
<I>Governments are planning rules in case insurers decide to become stock-held, but some say they won't switch</i>