Rural branches of most banks managed at arm’s length
<i>"Distance management system" saves money, but waters down service</i>
<i>"Distance management system" saves money, but waters down service</i>
<i>But in one area of banking - promotions - women continue to lag far behind male counterparts</i>
<i>Banks realize the importance of professional designations</i>
<i>Cost-cutting has left some bankers with little hope of catching up. One employee rates his bank as "zero out of 10"
Investment Executive requested each of the banks and Canada Trust send examples of RRSP-eligible mutual fund and GIC investment account statements to be compared. The…
<i>There are signs the banks are listening: some are making their statements clearer and easier to understand</i>
<i>Not in most of the second-quarter bank results, that's for sure - and that's a concern</i>
<i>Institutions polishing up new version of rules to keep in line with federal legislation that takes effect in January</i>
<i>Longer hours, professional designations are ways to do it. And for some bankers, technology may be hurting the push for service</i>
<i>All eyes are on TD Bank to see if, and how, it can preserve CT's customer service reputation</i>
<i>Companies must nip stress problems in the bud</i>
<i>What with layoffs and long hours, more bank employees are taking stress leave to cope</i>
<i>Cutbacks, restructuring make bankers nervous. Some are feeling the stress more than others</i>
