Be wary of suspicious instructions
Examine every instruction from a client or power of attorney and take the appropriate steps if something doesn’t seem right
- By: Ellen Bessner
- September 24, 2017 November 14, 2019
- 17:30
Latest news in Ellen Bessner
Online impersonations put advisors at risk
Resist the temptation to help clients in a way that breaches your legal and regulatory obligations
- By: Ellen Bessner
- August 27, 2017 November 14, 2019
- 17:00
Demystifying the confusion associated with joint accounts
Advisors have an obligation to inform elderly clients of the many risks with transferring an account to be held jointly to avoid probate fees
- By: Ellen Bessner
- July 30, 2017 November 14, 2019
- 21:45
Protect your reputation
A reputation takes a lifetime to develop and a split second to lose
- By: Ellen Bessner
- July 3, 2017 November 14, 2019
- 07:00
Think clearly before responding to compliance inquiries
Take the necessary time, collect the appropriate information, get help if needed and never guess when writing a response to an inquiry of a potential…
- By: Ellen Bessner
- June 5, 2017 November 14, 2019
- 05:00
How to prepare for an investigation interview
Preparing for an interview with compliance, a regulator or client’s counsel is key because your licence, reputation and livelihood are all at stake
- By: Ellen Bessner
- May 8, 2017 November 14, 2019
- 05:00
Be prepared when compliance or regulators come a-knocking
Never go into a meeting cold when being interviewed for any compliance infraction
- By: Ellen Bessner
- April 10, 2017 November 14, 2019
- 05:45
Clearing up the confusion with outside business activities
Steps for advisors and their dealers to avoid OBA infractions
- By: Ellen Bessner
- March 13, 2017 November 14, 2019
- 06:00
Don’t get sued: The importance of monitoring client changes
Stay on top of your clients’ circumstances by following up with them regularly to inquire about their personal situations
- By: Ellen Bessner
- February 13, 2017 November 14, 2019
- 06:00
Don’t get sued: The importance of really knowing your clients
Ensuring you collect the necessary client information and having clear communication with clients will reduce your exposure to lawsuits
- By: Ellen Bessner
- January 16, 2017 November 14, 2019
- 06:00
Don’t get sued: Choose the right clients
Ask key questions to prospects to screen for good clients
- By: Ellen Bessner
- December 19, 2016 November 14, 2019
- 06:00
Assistants can be crucial to an advisor’s business
Having an assistant who is smart, knowledgeable and hard working can help keep advisors focused on their clients and on growing their businesses
- By: Ellen Bessner
- November 21, 2016 November 14, 2019
- 06:00
Don’t make your clients’ problems your own
High-risk investing is not a band-aid solution for clients who have not saved enough for retirement
- By: Ellen Bessner
- October 24, 2016 November 14, 2019
- 05:00
The “F” word
Providing a “best interest” standard for advisors may not raise the bar
- By: Ellen Bessner
- September 26, 2016 November 14, 2019
- 05:00
OBSI, for better or for worse
Certain claims are best handled by OBSI; however, if the ombudservice were more balanced, it would result in a process that’s more transparent and fair
- By: Ellen Bessner
- August 29, 2016 November 14, 2019
- 05:00
The increasing complexities of senior clients with POAs
Advisors and their dealers need to establish protocols to the everyday issues that occur when senior clients have a POA in place
- By: Ellen Bessner
- August 2, 2016 November 14, 2019
- 05:00
Regulators send clear message to protect senior clients
Here are some of the steps advisors and dealers need to take to ensure they meet the new stringent requirements that are in place
- By: Ellen Bessner
- July 4, 2016 November 14, 2019
- 05:00
Pass a mystery shopping exercise with flying colours
You need to ensure your first meetings with prospective clients are professional and meet regulators’ requirements, including being transparent about fees
- By: Ellen Bessner
- June 6, 2016 November 14, 2019
- 05:00
Don’t practise “The Ostrich Phenomenon”
Establishing and following processes is key to staying out of trouble with regulators and your clients
- By: Ellen Bessner
- May 9, 2016 November 14, 2019
- 05:00
Protect senior clients from their loved ones
Make sure you consider the possibility of fraud when a senior client’s friend or family member approaches you with unusual instructions
- By: Ellen Bessner
- April 11, 2016 November 14, 2019
- 05:00
Help senior clients identify looming fraudsters
Take leadership in stopping fraud in its tracks and educating your clients about avoiding common sources of fraud
- By: Ellen Bessner
- March 14, 2016 November 14, 2019
- 05:00
Buying a book of business? Be forewarned!
Advisors looking to buy a book of business have no shortage of options; however, they need to be aware of some key considerations
- By: Ellen Bessner
- February 16, 2016 November 14, 2019
- 06:00
Advisors need to take their own advice on succession planning
Don’t hesitate in getting your succession plan in motion as the process of selling a book of business can take years from beginning to end
- By: Ellen Bessner
- January 18, 2016 November 14, 2019
- 06:00
Don’t ignore a great opportunity to grow your business
Serving the financial needs of women entering, or already in, their senior years will become a major source of business as well as a compliance…
- By: Ellen Bessner
- December 14, 2015 November 14, 2019
- 06:00
Ignore the invisible woman client at your peril
As advisors become more and more aware of the importance of serving women clients, they need to ensure they avoid making some common mistakes
- By: Ellen Bessner
- November 16, 2015 November 14, 2019
- 06:00