Home In Depth Special Reports CRM2 Breakfast Seminar, third edition

CRM2 Breakfast Seminar, third edition

Investment Executive hosted a panel of experts for the third straight year on Sept. 27 to help advisors with the challenges arising from the final changes as part of the second phase of the client relationship model. The panellists explained the changes in detail and recommended how to address client concerns and communicate the long-term advantages of using financial professionals.

September 29, 2016

CRM2: Top three things for advisors to do before 2017

Susan Silma, co-founder, CRM2 Navigator, recommends three things that advisors do before the new CRM2 statements go out to clients in 2017. She spoke at the CRM2 Breakfast Seminar, third edition at the Arcadian Court in Toronto.

  • September 29, 2016 November 9, 2019
  • 08:25

CRM2 creates growth and trust opportunities

Keith McLean, president and chief investment officer, Sphere ETFs, explains how fee transparency builds trust with clients and helps an advisor’s business. He spoke at the CRM2 Breakfast Seminar, third edition, at the Arcadian Court in Toronto.

  • September 28, 2016 November 9, 2019
  • 09:15

The time is now for advisors to show their value to clients

Advisors who cannot show the holistic services they provide may find themselves in a negotiation battle with clients once enhanced reports are delivered in early 2017

  • September 27, 2016 November 9, 2019
  • 16:05

Be prepared to explain CRM2-related fee and performance reports to clients

Advisors should get a head start on understanding fee- and performance-related calculations and figure out ways to communicate them to clients, panel urges

  • September 27, 2016 November 9, 2019
  • 14:30