Nine mistakes to avoid when talking to a prospect
Watch for these common client turn-offs
- By: Monica Joseph-McIntyre
- February 28, 2011 November 17, 2019
- 13:44
Latest news in Client Communications
Client appreciation events: when smaller is better
An event for 10-20 guests can be an effective referral-generating tool
- By: Fiona Collie
- February 22, 2011 November 17, 2019
- 14:23
Three ways to improve your client-appreciation events
Deepen relationships and increase referrals by showing clients you care
- By: Fiona Collie
- February 17, 2011 November 17, 2019
- 14:29
How to structure a winning presentation
The key is to connect with your audience, not recite
- By: Fiona Collie
- February 16, 2011 November 17, 2019
- 14:36
Seven steps to more compelling presentations
Ensure your that audience is engaged and understands the ideas you are putting forward
- By: Fiona Collie
- February 15, 2011 November 17, 2019
- 12:40
Client meetings: A sure-fire follow-up system
An organized process deepens client relationships
- By: Fiona Collie
- February 7, 2011 November 17, 2019
- 12:41
Casual Friday: Use voice mail to your advantage
Your message can make or break your professional image
- By: Fiona Collie
- February 4, 2011 November 17, 2019
- 08:46
Six ways to build trust with clients
These steps will help you create and maintain lasting relationships
- By: Fiona Collie
- February 3, 2011 November 17, 2019
- 11:58
More seminar mistakes
Avoid these common slip-ups
- By: Fiona Collie
- January 20, 2011 November 17, 2019
- 14:09
Top four seminar mistakes
Are you making these missteps?
- By: Fiona Collie
- January 19, 2011 November 17, 2019
- 12:24
Golden rules for dealing with dissatisfied clients
Empathy, accountability and feedback are key
- By: Dwarka Lakhan
- December 15, 2010 November 17, 2019
- 12:45
Crafting a solid opening statement
This is the “most critical” component to cold calling. Here are some steps you need to take to write a solid one
- By: Fiona Collie
- December 7, 2010 November 17, 2019
- 14:01
Overcoming telephone jitters
Prepare, practice and set targets
- By: Fiona Collie
- November 29, 2010 November 17, 2019
- 11:35
Discussing debt with clients
Tough conversations can lead to solutions
- By: Fiona Collie
- November 25, 2010 November 17, 2019
- 13:17
A successful client dinner
Make clients feel comfortable from cocktails to coffee
- By: Fiona Collie
- November 11, 2010 November 17, 2019
- 10:52
Discuss risk to build stronger relationships
A client’s financial history can reveal their attitude towards risk
- By: Fiona Collie
- November 8, 2010 November 17, 2019
- 12:28
Client contact: How much is too much?
It all depends on the client
- By: Fiona Collie
- November 2, 2010 November 17, 2019
- 13:54
Dealing with a mentally ill client
How to protect yourself and the client’s best interests
- By: Fiona Collie
- October 27, 2010 November 17, 2019
- 15:32
Is your client a problem gambler?
How to spot the signs and refer help
- By: Fiona Collie
- October 21, 2010 November 17, 2019
- 15:30
Tips for a successful discovery interview
Asking better questions leads to deeper client relationships
- By: Fiona Collie
- October 20, 2010 November 17, 2019
- 13:27
Five ways to become a better listener
Remaining open and receptive makes for deeper client relationships
- By: Fiona Collie
- October 19, 2010 November 17, 2019
- 10:35
Podcasts make you the expert
An inexpensive, easy way to reach more clients and prospects
- By: Fiona Collie
- October 1, 2010 November 17, 2019
- 09:36
Out of the elevator
Even if you hate elevator pitches, crafting one can help your business
- By: Fiona Collie
- September 30, 2010 November 17, 2019
- 11:46
Become a blogger
Keep the conversation going with clients and prospects
- By: Fiona Collie
- September 29, 2010 November 17, 2019
- 10:34
Taking your client to lunch
Try these tips for a successful restaurant meeting
- By: Fiona Collie
- August 25, 2010 November 17, 2019
- 10:01