Latest news in Client Communications

Should you fire a too-demanding client?

Base your decision on facts, not emotions

By: Fiona Collie
June 13, 2011 November 17, 2019
10:25

Discussing fees with your clients

An open discussion enhances client trust

By: Dwarka Lakhan
June 9, 2011 November 17, 2019
11:10

How to hold a successful outdoor client event

Keep the menu simple and prepare for weather surprises

By: Fiona Collie
June 7, 2011 November 17, 2019
10:28

Taking it outside

Liven up your next client event by hosting in the great outdoors

By: Fiona Collie
June 6, 2011 November 17, 2019
10:27

Five ways to build client loyalty

Make your job more enjoyable and your practice more profitable

By: Fiona Collie
June 1, 2011 November 17, 2019
14:26

Get clients talking about you

Tell your story and add value to your relationships

By: Monica Joseph-McIntyre
May 31, 2011 November 17, 2019
13:18

Three ways to make yourself more referable

Provide the kind of service that has clients talking about you

By: Monica Joseph-McIntyre
May 30, 2011 November 17, 2019
14:01

Top five cold-calling mistakes

Avoid these pitfalls and have a conversation with prospects

By: Fiona Collie
May 25, 2011 November 17, 2019
09:45

Getting the most from your client advisory board

Use a facilitator and be create a follow-up plan

By: Fiona Collie
May 24, 2011 November 17, 2019
09:40

Find out what clients really think

Create your own client advisory board

By: Fiona Collie
May 19, 2011 November 17, 2019
10:10

Create a newsletter that gets read

Avoid dense economic data and include a call to action

By: Fiona Collie
May 18, 2011 November 17, 2019
14:16

Create your own newsletter

Build visibility and credibility among clients and prospects

By: Fiona Collie
May 17, 2011 November 17, 2019
10:34

The value of selecting and knowing who is at your seminars

Becoming familiar with the clients and prospects attending your seminars can help you form better connections

By: Fiona Collie
May 10, 2011 November 17, 2019
11:25

The nuts and bolts of planning a client seminar

To ensure such events go smoothly, plan carefully in advance

By: Fiona Collie
May 9, 2011 November 17, 2019
13:34

Dos and don’ts of client communication

Put yourself in a position to ask clients the right questions, and be able to assess their expectations

By: Dwarka Lakhan
May 3, 2011 November 17, 2019
10:39

How to earn the confidence of prospective clients

Listening attentively and paying complete attention to prospects can help you in gaining their trust

By: Dwarka Lakhan
May 2, 2011 November 17, 2019
12:58

Convert suspects to prospects

Approach must be one that is disciplined and gradually strengthens the relationship

By: Dwarka Lakhan
April 28, 2011 November 17, 2019
13:03

Six ways to woo prospects

Try to see things from the client’s point of view

By: Dwarka Lakhan
April 27, 2011 November 17, 2019
13:46

Conduct yourself professionally in meetings

Build your reputation with clients and prospects by taking a well-mannered approach to business meetings

By: Fiona Collie
March 25, 2011 November 17, 2019
11:23

Casual Friday: Five tips for a professional handshake

Tear yourself away from the snack tray and press flesh

By: Fiona Collie
March 18, 2011 November 17, 2019
11:25

Busting myths about cold calling

Think of the conversation as an introduction, not a sales call

By: Fiona Collie
March 10, 2011 November 17, 2019
11:55

Getting ready for the first client meeting

Here’s how you can impress new clients and make them feel at ease during the first client meeting

By: Fiona Collie
March 7, 2011 November 17, 2019
11:49

How to impress prospective clients

Preparing properly for a discovery interview can go a long way toward winning over prospects and referrals

By: Fiona Collie
March 3, 2011 November 17, 2019
15:02